Consumer consultations related to electric mats and kimchi increased significantly last month from a month ago.
Last month, 202 consultations on electric mats were received by the Korea Consumer Agency, up 9.2 times from a month ago, the highest increase.
There were many reasons for consultation, such as refunds or exchanges due to product defects, and delays in connecting to customer centers.
The number of kimchi-related consultations then increased nine times from a month ago to 690 cases, and most of them said they lost contact without delivering kimchi from the company.
The Korea Consumer Agency said to apply for counseling at the 1372 Consumer Counseling Center or Consumer24 with supporting documents if you are damaged.
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