More than half of franchisees said they experienced unfairness in dealing with franchise headquarters.
According to the Fair Trade Commission's survey of 12,000 merchants in 200 franchise headquarters for a year from July last year, 54.9% of the store owners said they had experienced unfair practices at the headquarters, up 16.1% from a year ago.
20.5% of unfair behavior types were provided by inflating information such as sales, 18% were unfairly passed on advertising costs, and they did not provide important documents such as information disclosure or gave them late.78.8% of respondents said they were satisfied with
policy, down 4.3% from a year ago, and 78.7% said there were unnecessary items in essential items that must be bought from headquarters.
The Fair Trade Commission said the impact of the self-employed economic recession seems to have been largely affected, and analyzed that efforts to improve trading practices are needed as unfair practices may intensify due to poor management conditions at the headquarters.
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