"The subway is hot".The end of the 'malicious complainant' who threw '40 complaints' every day.

ⓒYTN

A malicious complainant who has filed a whopping 27,000 complaints with the Seoul Transportation Corporation for about two years has received a complaint.

The Seoul Transportation Corporation said today (8th) that the complainant A filed 27,621 complaints and an average of 41 complaints per day from January last year to October this year.The

complaint includes cases in which the malicious complainant A filed repeated complaints without justifiable reasons, delaying the handling of other emergency complaints and preventing counselors from responding to their work normally.

It is known that A repeatedly asked for the train number and programming number of Line 4, and when the counselor answered that it was impossible to respond due to excessive complaints, he sent a text containing abusive language, causing fear and anxiety.

Accordingly, the corporation has registered and managed Mr. A as a "caution customer" since June of this year.Malicious civil petitioners registered as

'Cautionary Customer' will receive procedures such as sending warnings three times and restricting counseling for a certain period of time.

The corporation plans to maintain a strong response stance by filing complaints and accusing malicious civil petitioners after reviewing the requirements for obstruction of business.

Reporter Park Sun-young of Digital News Team