Yeo Hyung-doo, "The annual cost of repairing mobile phones within a year is 700 billion..."Competition is needed"

As consumers' mobile phone repair costs are excessive, it was pointed out that competition for private companies should be activated rather than monopolizing manufacturers' service centers to ease the burden.

According to the data received by Choi Hyung-doo, secretary of the National Assembly and the ruling party, from the Ministry of Science and ICT, users pay 700 billion won per year for paid repairs within a year after purchasing mobile phones, and 20.9% of users visited the service center due to errors, breakdowns, and damage.Of the

failure cases, more than half of the total was liquid crystal-related, and in particular, the cost of liquid crystal repair for 'premium mobile phones' sold in Korea was around 465,000 won, 26% of the average factory price.

Choi pointed out that although a "self-repair program" that can use private companies has been introduced in Korea, the system is ineffective due to problems such as refusing guarantees from the service center even within the product warranty period if there is a history of repairing private companies.

In the meantime, as in some overseas cases such as Japan, repair qualifications are issued to operators with a certain level of technology and facilities, and
If
uses the same certification company, it is necessary to reduce the burden of household communication costs by introducing a "private repair company certification system" to guarantee at the manufacturer's service center within the warranty period.