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"Apple card consumers are tricked"...a 100 billion won fine bomb

2024.10.24 PM 01:24
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Investment banks Goldman Sachs and Apple jointly fined and fined the credit card business $89 million (W122.9 billion).


According to Bloomberg News, the U.S. Consumer Financial Protection Bureau (CFPB) made the decision, saying it misled customers and mishandled consumer disputes during the "Apple Card" business, damaging hundreds of thousands of people.

The CFPB determined that Apple failed to properly communicate tens of thousands of consumer disputes related to the "Apple Card" transaction to Goldman Sachs, and Goldman Sachs failed to comply with federal law rules during its investigation if the dispute was delivered.

It also said the two companies misled consumers in their interest-free installment policies regarding the purchase of Apple devices.

Customers found themselves receiving interest-free benefits automatically, but in reality, they were limited, such as being applied only when customers purchase online using Apple's web browser.

Goldman Sachs has to pay at least $19.8 million (about 27.3 billion won) in compensation and compensation and $45 million (about 62.1 billion won) in fines.

Apple's fine is $25 million (about 34.5 billion won).

Goldman Sachs will not be able to launch new credit cards until it comes up with a credible plan for compliance with the law.

Goldman Sachs said it has been dealing with technical and operational difficulties since the launch of the "Apple Card" in 2019 and has already dealt with problems with affected customers, adding that it is "pleased to reach a solution with the CFPB."

Apple said, "We are very opposed to CFPB's description of Apple products," but added, "We adjusted it to CFPB for consensus."



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